The world has changed rapidly over the last few years. And you might be wondering, “can I still get help wherever I am and whenever I need it?” The answer is a resounding yes.
At Elevate Psychology, you have access to telepsychology services, including video or over-the-phone, anywhere across Alberta.
I have many out-of-town clients, individuals who have to isolate due to health or COVID-19 related concerns, as well as those who prefer the comfort and convenience of having a therapy session at home. I happily accommodate everyone, from teens to adults.
If you’re in the same situation, I can support you when you need it the most. You’ll get peace of mind knowing that you can rise to challenges, anywhere and anytime, with me.
No downloads are necessary! Links to the video chat are sent out via email automatically before the appointment. You need a web browser, a private internet connection, microphone and camera access, and a quiet room. You can also log in with a smartphone if you like.
Yes, the software I use is HIPA and HPA compliant. In order to ensure the utmost security, it is recommended to avoid public wifis (such as coffee shops and libraries) and log on to a secure network before the session.
I typically wait a few minutes or try again via video call. However, if this does not work, I tend to give the client a call at their preferred number and, if necessary, conclude the session over the phone.